All items are subject to availability. We will inform you as soon as possible if the items you have ordered are not available. If the items we deliver are not what you ordered, are damaged or defective or the delivery is of an incorrect quantity, you must notify us in writing within 10 working days of the delivery of goods in question, or we are not liable.

We aim to deliver your order to you as quickly as possible, but are not liable if the goods are late due to unforeseen courier issues. We will not accept responsibility or liability for non-delivery or any other breach of our obligations under these Terms and Conditions if such breach is caused by circumstances beyond our control.

Our Returns Policy as set out on this website is incorporated into these Terms and Conditions.

Questions about our T&C’s should be sent to us at indulge@violagrey.com.